Your Satisfaction is our Goal
Your satisfaction with The PDU Podcast™ as an overall program is our goal. If you are not satisfied for any reason, then you can ask for a refund not more than 90 Days from the date of your most recent payment.
The following is an excerpt from our Terms & Conditions document describing the refund policy. Please click on the Terms & Conditions link in the footer of this page to review the complete document.
2.6.2 Requesting a Refund Leads to Cancellation of Subscription
Asking for a refund means that The PDU Podcast does not meet your needs. You wish to terminate your subscription and have your money returned. You cannot ask for a refund only for specific webinars.
2.6.3 OSP Processes only Full Refunds
Asking for a refund is “all or nothing”. You can only ask for a full refund of your latest subscription payment for the PDU Podcast. We do not process partial refunds:
- If you are a yearly subscriber we will refund your full yearly subscription payment.
- If you are a monthly subscriber we will refund all your monthly subscription payments in full.
2.6.4 Account and Access to all Webinars will be Closed
As part of the refund process, OSP will deactivate your account. You will no longer be able to download any PDU Podcast Webinars. This includes webinars from previous subscription cycles. For example: If you ask for a refund of your subscription for “Year 3”, then you will also no longer be able to download the webinars from “Year 1” and “Year 2” using your current account. If you need to download these webinars then please do so before requesting a refund. However, OSP will work with you so that you can download them if you forget.
2.6.5 Claiming PDUs after a Refund is Unethical
You agree not claim any PDUs for any refunded Webinars. Doing so would be unethical and in violation of The PMI Code of Ethics and Professional Conduct. OSP reserves the right to communicate refunds to PMI to ensure that everyone follows ethical behavior.
If you wish to still claim PDUs, then don't ask for a refund. Instead, simply cancel your subscription when your subscription is due for renewal. If you have a monthly subscription cancel before the next month and if you have a yearly subscription cancel before the next yearly cycle begins.
How to Request a Refund
How we Refund Your Money
We will attempt to refund your money in the same way that you paid us. However, as a general rule, credit card companies only allow a refund in this way for up to 90 days and PayPal only allows 60 days. If you ask for a refund after 60/90 days, then we will work with you to send you a check, money order or find another way to refund you. Please be patient.